Just before the new year, my iMac's hard drive conked out. It was old and slightly temperamental, and when the gremlins arrived, it was powerless to their advances.
Luckily, thanks to Sex and the City, I had a full backup. (I will never forget the episode when Carrie's laptop crashed and everyone she told was incredulous that she didn't have a backup. "But why didn't anyone TELL me this?" she pleaded.) The lovely folks at Simply Computing, whom I highly recommend, installed a new hard drive and retrieved my backup, and within two days I was back in business.
Customer Experience #1: Top marks all around
Customer Experience #2: Miserable fail
So today, I'm taking a bold step. I'm going to cancel my cable. And I'm excited. For one thing, I'm going to have an extra $80 to play with every month. I think I'll spend it on books.
But this is not to say that I won't be watching TV any more - on the contrary. I'm just going to do all of my viewing via Netflix and online streaming. I even discovered a simple hack that will allow me to bypass the restrictions and watch American programming on my computer. Huzzah!
I think I'm going to enjoy making the call to the cable company. I'm feeling powerful as I take control and make this decision. They screwed me and now I'm fighting back. Sometimes it's the small victories that matter most.